VALUES AND APPROACHES
WE BELIEVE HONEST AND OPEN COMMUNICATION BUILDS STRONG RELATIONSHIPS
We choose listening carefully over reacting quickly. It always creates a better outcome.
We treat each other with total respect, especially when we disagree with one another. We stay calm when things get stressful.
WE ALL CONTRIBUTE TO A POSITIVE, FUN & FULFILLING TEAM ENVIRONMENT
We make time to look out for and help each other.
We take a minute to inject some silliness in between the serious, seriously. We celebrate wins together.
WE ARE DRIVEN, COMMITTED AND WE PERSEVERE
We inspire each other with our thirst for success.
We care intensely about our customers’ success as much as our own.
We are tenacious, and never give up.
WE CRAFT BALANCED, REAL WORLD SOLUTIONS
When confronted with ambiguity, we make decisions using healthy doses of logic and expertise.
We believe having a bias towards action is the best antidote for analysis paralysis.
We get beyond symptoms and identify root causes.
WE ARE HUMBLE, CONFIDENT AND SELFLESS
We clear the path for people above so we can eventually create a path for ourselves.
We take the high road at all times.
WE CREATE EXCEPTIONAL CUSTOMER EXPERIENCES
Namgan was founded on the premise of providing our customers an outstanding product development journey. Sure we love to design, engineer, and manufacture physical products, but we understand that successful product development takes more than just jamming a bunch of designers and engineers in a room. We understand how projects can go horribly wrong when customers are not listened to or included in the product development process.
We believe that if you enjoy the process and journey of working together, the chances of a successful outcome for your product increases significantly.
OPENNESS AND TRANSPARENCY MEAN EVERYTHING TO US
Working with a product development team that is not in your direct control or outside of your organization can be a bit unnerving and even intimidating. We want to ensure that you are always kept fully aware of what is happening at every stage of your project and why.
What does openness really mean? How do we achieve it? If a customer ever has to call us and ask “What is happening?” then we’ve missed the mark entirely. To us, openness and transparency aren’t static. They’re achieved by maintaining a consistent, disciplined rhythm of client communication informed by impeccable documentation.
WE KEEP IMPECCABLE DOCUMENTATION
We document everything. We call it knowledge capture. Our motto is; if it hasn’t been written down, then the work hasn’t been done. Why do we do this? So we can share our thought process, our challenges, our successes and our failures.
Knowledge is valuable once it has been captured. It’s then shared between the team and our customers for more effective collaboration and to get us to solutions quicker. At Namgan you’re not just paying for a result. We believe you deserve to benefit from the knowledge that is generated throughout the product development process.